SOC 2 Type II
GDPR Compliant
HIPAA Ready
AES-256 Encryption
ISO 27001
Your data is
protected.
Your support
stays yours.
Synthire is built to handle customer conversations, account data, and sensitive information without turning security into an afterthought.
We protect your data at every step from the moment a conversation enters Synthire to the moment an issue is resolved.
Security isn't a
checkbox
we added after building the
product
It's part of how Synthire works.
ENCRYPTED IN TRANSIT & AT REST
Your data is protected using industry-standard encryption while moving between systems and while stored.
STRICT ACCESS CONTROLS
Access is limited to authorized systems and people, with permissions designed around least privilege.
CONTINUOUS MONITORING
Our infrastructure is monitored for unusual activity, failures, and potential security events.
SECURE INFRASTRUCTURE
Synthire runs on modern cloud infrastructure with security controls designed to protect availability and customer data.
SECURITY DOESN'T STOP AT LAUNCH
We continuously test the systems behind Synthire to identify vulnerabilities, validate our defenses, and address issues before they become problems.
YOU DATA, BACKED UP
We maintain secure backups of critical data and infrastructure to help keep your information recoverable when it matters most.
Buit for the standards that
matter.
Security isn't one-size-fits-all. Synthire is designed with widely recognized security, privacy, and data protection frameworks in mind helping teams meet the requirements of the environments they operate in.
SOC 2 Type II
SECURITY YOU CAN VERIFY.
Our security practices are built around established controls for protecting customer data, maintaining secure systems, and keeping critical operations reliable.
ISO 27001
A STRUCUTED APPROACH TO INFORMATION SECURITY.
Our information security practices are designed around consistent processes for identifying, managing, and reducing security risks across our systems.
GDPR Compliant
PRIVACY, BUILT IN.
Synthire is designed with data protection at its core, helping organizations handle personal data responsibly and meet privacy requirements under the GDPR.
HIPAA Ready
SENSITIVE DATA DESERVES MORE.
Synthire is designed with safeguards for sensitive information, supporting organizations that operate in environments with strict healthcare privacy and security requirements.
AES-256 Encryption
PROTECTED AT REST.
Critical data is protected with AES-256 encryption while stored, adding a strong layer of protection to sensitive information within our infrastructure.
Your data.
Your
control.
Synthire is built to give you visibility and control over how your data is handled from collection and processing to storage and deletion.
DATA ACCESS
01
Only what we need.
Synthire limits access to customer data based on role, responsibility, and operational need.
DATA RETENTION
02
Only as long as necessary.
Data retention is designed around operational requirements, helping reduce unnecessary exposure while keeping the information your team needs available.
DATA DELETION
03
When it's gone, it's gone.
When data is no longer required, our processes are designed to support secure deletion and responsible data lifecycle management.
Buit to detect
problems
before they become
incidents.
Synthire continuously monitors the systems behind your support operation. When something goes wrong, we don't wait for someone to notice.
When something goes wrong, we don't wait for someone to notice.
01. DETECT
Identify unusual activity.
02. INVESTIGATE
Understand what happened.
03. RESPOND
Contain and address the issue.
04. IMPROVE
Learn and strengthen the system.
We take security
seriously
You shouldn't have to
think
about it.
Synthire continuously monitors the systems that power your support operation.
When something goes wrong, we don't wait for someone to notice.